Política de privacidad

Privacy Policy – Straight away Benelux B.V.

Effective Date: 2025

Straight away Benelux B.V. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from https://www.straightawaydiet.com.

1. Company Information

Straight away Benelux B.V.
electronweg 12g
1627 LB Hoorn, The Netherlands
Email: info@straightawaydiet.com

2. Personal Data We Collect

We collect and process the following categories of personal data:

  • Identification data: name, address, phone number, email address.

  • Order data: products purchased, order date, delivery address.

  • Payment data: payment method, payment provider, transaction details (no credit card numbers are stored).

  • Account data: login information (if you create an account).

  • Marketing data: newsletter preferences and email interactions.

  • Technical data: IP address, browser type, device information, and cookie data.

3. How We Use Your Data

We process your data for the following purposes:

  • To process and deliver your orders.

  • To manage payments and refunds.

  • To communicate with you about your order.

  • To send marketing emails (only with your consent).

  • To improve our website and services.

  • To comply with legal obligations (e.g. tax regulations).

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under the GDPR:

  • Contractual necessity: to fulfill your purchase.

  • Legal obligation: to maintain records required by law.

  • Legitimate interest: to improve our services and prevent fraud.

  • Consent: for newsletters, marketing, and cookies.

5. Sharing of Personal Data

We may share your data with trusted third parties who help us operate our webshop, including:

  • Shopify: website hosting and order management.

  • Payment providers (Mollie, Shopify Payments, PayPal): secure payment processing.

  • PostNL: order shipping and delivery.

  • Marketing services (Mailchimp, Klaviyo, Meta, Google): newsletters and analytics.

All third parties process your data in accordance with GDPR and only for the purposes described in this policy.

6. Cookies and Tracking

Our website uses cookies to ensure functionality, improve user experience, and analyze traffic.
You can adjust your cookie preferences in your browser or in our cookie settings panel.
For more details, please refer to our Cookie Policy.

7. Retention Period

We store personal data only as long as necessary:

  • Order and payment data: 7 years (for legal obligations).

  • Marketing data: until you withdraw your consent.

  • Account data: until your account is deleted.

8. Your Rights

Under the GDPR, you have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw your consent at any time.

  • Object to processing or request data portability.

  • File a complaint with your local Data Protection Authority.

Requests can be made via: 📧 info@straightawaydiet.com

9. Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure.

10. International Data Transfers

Your data may be transferred outside the EEA (e.g., to Shopify servers in Canada or the US).
These transfers are protected by adequate safeguards such as Standard Contractual Clauses in compliance with GDPR.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version is always available at:
🔗 https://straightawaydiet.com/policies/privacy-policy

12. Contact

For any privacy-related questions, please contact us at:
📧 info@straightawaydiet.com